Members of the Pi Network are growing increasingly frustrated after discovering zero balances of their tokens in their wallets. Despite completing KYC verifications and transitioning to the mainnet as instructed, numerous users report finding nothing in their accounts. This issue has sparked a wave of complaints online, with users demanding clear explanations.
Reports from the community indicate that hundreds of users have posted about their missing token balances, even after following all necessary steps. Some users have waited days, while others claim to have waited weeks. All of them completed KYC and locked in their accounts on the mainnet, yet their wallets still display “0.00 Pi,” leaving many feeling excluded. One user expressed frustration on social media, demanding the return of their hard-earned $Pi.
Compounding the issue, some users have found that their accounts are linked to multiple wallet addresses. This has led to confusion as individuals report discovering two or even three wallets under the same profile, raising concerns about the safety of the system and the potential loss of tokens.
In a related development, the Pi Foundation’s wallet, which ends in “ODM,” recently transferred 276,500,000 Pi coins. Additionally, a withdrawal of 7,380,000 Pi was made from the same address today. On-chain records indicate that large withdrawals have been occurring weekly from the OKX exchange, although the reasons for these transactions remain unclear to the community.
Community members are voicing their desire for a detailed update from the Pi Network’s leadership, noting that it has been three months without any substantial communication. They are calling for specific dates, explanations, and plans, with some users urging the team to provide a public timeline and hold live Q&A sessions. The growing discontent has pushed this topic to trend on social media.
In response to the situation, Pi Network’s support channels issued a list of wallet safety tips, covering best practices for passwords and how to identify phishing attempts. However, the tips did not address the issue of hidden tokens or the sudden rise in the number of wallets per user.
Looking ahead, user feedback suggests that the project may face significant pressure in the coming days. Some community members are considering pausing their mining activities until their token balances are visible, while others are contemplating shifting their focus to competing projects. The Pi Core Team has not confirmed any plans beyond the safety advisory, leaving it uncertain when users will regain access to their Pi tokens or receive a comprehensive explanation regarding the large transfers. The unfolding situation will be crucial to watch as the network strives to restore trust among its users.